Selling directly to homeowners with your dealer and distributor network
Welcome to The Service Method
Sell directly to homeowners with your dealer and distributor network.
The margins, the data, the loyalty — yours. Power is freedom.
Looking to expand your business?
pioneering direct-to-homeowner service models
and over 100 of the largest manufacturing brands we worked with
in additional combined revenue
built on decades of seamless execution and proven client growth.
The homeowner buys directly from you
Total control over the pricing strategy and direct ownership of customer data.
The homeowner buys directly from you
You’re the one company that knows every spec, colour and option – because you made it. You make the product sale.
You choose who’s in the line
Sell direct and let the homeowner find their own contractor, or bring in your distributor, your retailer, your contractor – and to what degree. You decide.
Include your distributor to sell the product
Your distributors take free leads from you – you set how much, or how little, they participate.
Even include a retailer
Nobody gets cut out unless you decide it. The retailer sells; you still own the customer.
Include your contractor for the install
Your authorized contractors get free, already-sold leads – no chasing, no advertising costs.
Today, your control ends at the dock
Two paths from your product to the homeowner. Through a contractor and a distributor, or through a retailer. Either way you’re at the far end of the line – and never in the room.
Selling directly to homeowners with your dealer network is the future.
The three biggest fears manufacturers have raised for decades
!“If I go direct, my dealers and distributors will think they’re cut out.”
!“Services are a nightmare – trucks, techs, callbacks – we’re not a service company.”
!“We don’t have the bandwidth to transform while we operate.”
Those fears are reality and why many manufacturers have avoided this path.
The Service Method was built to answer them.
Twenty-five years of proof
We pioneered this space and worked with the largest manufacturing and retail brands since 2001.
For twenty-five years, our team has built and operated service business models for major retailers and manufacturers, helping them unlock new growth in the home improvement industry by strengthening customer relationships, increasing brand visibility, and creating long-term business strategies. We were behind all the top five retailers and their manufacturers in helping them to expand their services businesses, which generated over $10 billion in additional combined revenue.
We can show you what we did and how we helped them – book a call with us here.
For everyone from tiny to large enterprise manufacturers
Find new dealers and onboard them instantly. Give your dealer network business. Track everything.
Start instantly
We work with you to set-up your platform in less than 1 day.
Simply grow
Increase profit margin 2–35%.
It all works beautifully
Experience a well oiled machine. All you need to thrive.
Be the first in your category.
Frequently asked questions
The thoughts in your head, answered – including the three from the top of this page.
“Won’t we have to become a service company?”
No — you build an authorized contractor network. Not owned, authorized. Independent businesses, certified and trained on your product, with your quality standards for who gets your leads. You never own a truck, employ a tech, or inherit a callback.
“Who sets the price of our product?”
You do. Right now, the final price of your product is decided by everyone except you, the manufacturer. Selling directly means the price is finally yours. Grow your profit margins.
“We don’t have the bandwidth to transform while we operate.”
You don’t need it. We set up the platform with you and work with your team on a weekly basis to grow your business. Your first launch date is a calendar pick, not a project plan.
“Won’t our dealers and distributors think they’re cut out?”
Grow your dealers, grow yourself. You’re not taking work from your dealers — you’re creating demand and sending it to them. They install more, they service more, they earn more — on free leads, with zero advertising spend, at close rates they’ve never seen. Everybody wins.
“How does the homeowner know who’s responsible for what?”
Transparency, by design. Separate payments, everything tracked, everything visible to everyone — manufacturer, contractor, homeowner and distributor. That’s what turns a first sale into a lifetime customer — someone who actually knows your name.